Hammock activities break a task into greater levels of detail so that each task is represented as two or more subtasks that each have their own duration and precedence requirements

Which of the following is an appropriate conclusion that can be drawn when the internal auditor identifies an observation from testing controls?

a) Certain risks are not effectively mitigated. b) The area may be vulnerable to fraud c) The process objectives cannot be achieved. d) Overall, the process is not operating effectively.

Which service quality attribute deals with the physical facilities of the service provider?

a. access b. reliability c. tangibles d. communication