Consolidation has made the book industry more international. For example, German publishing giant Bertelsmann now owns all of these once-American publishers EXCEPT

All of the following character traits damage self-concept and create problems in the workplace EXCEPT

A) keeping peace with others at all costs. B) constantly pushing hard and doing as much as you can. C) feeling you don't belong in the position you have. D) procrastination. E) pointing out to subordinates which behaviors they need to change to improve performance.

What are the most effective methods for assessing learning outcomes?

a. Quantitative assessments b. Qualitative assessments c. Triangulation d. All of the above