Which of the following is true about work specialization?
A. It creates more problems in larger firms where little flexibility is required.
B. It makes training new employees easier when replacements are needed.
C. It encourages employees to upgrade their skills in multiple disciplines.
D. It improves the flexible nature of workers.
E. It ensures that each worker performs different tasks every day.
B
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Indicate whether the statement is true or false
During the question-and-answer period of a presentation, you should not
A) treat each questioner with unfailing courtesy. B) give long, comprehensive answers. C) look at the entire audience while answering questions. D) refuse to admit you don't know the answer to a question. E) listen carefully to each question.