The contingency theory of strategic conflict management considers public relations as a continuum process between an organization and its public

When parents and teachers affect self-esteem by setting standards for their children and students, they are establishing

a. self-expectations. b. peer influences. c. other-expectations. d. supportive relationships.

The strengths of "citizenship, duty, and teamwork" refer to which of the following virtue clusters?

a. justice b. courage c. wisdom and knowledge d. temperance e. transcendence