You can determine whether group members' control need is met when they
a) hold an official leadership position.
b) assume an unofficial leadership role.
c) behave as though they know more than everyone else.
d) feel competent, confident, and free to make their own decisions.
e) want meetings to have an agenda.
ANS: d
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Monroe's visualization step causes audience members to "see" or imagine the results of a particular course of action
Indicate whether the statement is true or false
Lisa is a high-school student. She has poor listening skills. After much effort, she improved her attending skills. In this case, which of the following should Lisa do to improve her understanding skills?
a. She should neglect the pragmatic meaning and focus on the semantic meaning. b. She should mentally rehearse what she has heard. c. She should paraphrase the speaker’s message in her own words. d. She should take notes while listening to a conversation.