Marla's co-worker, Peter, has failed to meet a deadline of providing her with information for a presentation. Marla's first step in discussing this problem with Peter should be to encourage a two-way discussion
Indicate whether the statement is true or false.
Answer: FALSE
Explanation: In this situation, Marla's first step should be to maintain personal ownership for the problem and to find a set of common goals that provide a context for the discussion. Then she should describe the specific behavior that presents the problem, outline the specific observable consequences for the behavior, and describe the feelings she experiences as a result of the problem.
Business
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