We should avoid ambiguous words in formal speeches

Nicole goes on a blind date with Giorgio, during which she tells him her deepest secret. She

is violating which guideline for appropriate self-disclosure? A. Superficiality is unethical. B. Self-disclosure does not require leverage. C. Self-disclosure should proceed gradually. D. Reciprocity is unethical.

Why is communication an art rather than a science?

a. Because effective communication involves understanding the unique nature of different audiences and selecting strategies to adapt to that uniqueness. b. Because effective communication means having a large repertoire of communication behaviors. c. Because effective communication involves learning appropriate recipes for success and applying them when circumstances warrant. d. Because effective communication means finding out what the audience wants and giving them what they wan