Starck and Kruckeberg have identified three phenomena that have continuing effects on humankind and tremendous implications for professional public relations practice. They are:

The final step in dealing with a question from the audience is to

A) answer the question. B) compliment the question. C) repeat or clarify the question. D) check the response with the questioner.

You've been asked to present the speaker of the year award at the local toastmasters club. Describe what you might include in your speech.

Fill in the blank(s) with the appropriate word(s).