The author suggests that you eliminate weakeners in order to make your speech more forceful. Which of the following is a weakener?

Which of the following is TRUE in relation to women and listening?

a. Women listen less than men. b. Women give more listening cues than men do. c. Women ask fewer supportive questions than men do. d. Women give less direct eye contact than men do.

The listener feels something of what the speaker is feeling, sees the world as the speaker sees it, and even senses that she is walking in his shoes. What is this listener demonstrating?

a. listening passively b. listening actively c. listening with empathy d. listening with an open mind