Your textbook offers all of the following guidelines for making an effective apology EXCEPT
a. Take responsibility for your actions with "I" statements.
b. Clearly identify the behavior that was wrong.
c. Explain why your actions are justified.
d. Acknowledge how others might feel.
e. Express regret.
Answer: c. Explain why your actions are justified.
Communication & Mass Media
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Semantics refers to the meaning of specific words
Indicate whether the statement is true or false
Communication & Mass Media
Which of the following participation observation roles holds the most threat of the researcher over- identifying with the participants?
a. complete participant b. participant-as-observer c. observer-as-participant d. complete observer
Communication & Mass Media