The "Virgin" brand is a global brand with several brand extensions

Which of the below is not considered a part of decision making at the managerial level?

A. Developing overall business goals and objectives B. Creating a short-term budget C. Allocating resources to a department D. Monitoring performance of a project team

Communication via telephone is not considered personal selling because it does not occur face-to-face

Indicate whether the statement is true or false a. True b. False