Regarding your understanding of "facework," which of the following tactics would be the most useful?

Public speaking in a democratic society must be ______

A) grounded in a strong code of ethics and a commitment to the public good B) careful to avoid tough political issues that some might find offensive C) loyal to the views of an established political party, even when controversial D) effective in discouraging dissent and criticism in an attempt to achieve consensus

Oral language style is more _________ and less _________ than written

Fill in the blank(s) with the appropriate word(s).