Which of the following phrases that might be spoken to a consumer contain positive wording?

Which of the following is not one of the elements of a crisis communication plan?

a. Crisis communication team members with contact information b. Designated spokesperson c. Meeting place/location d. Media plan with procedures e. Organizational succession plan

Management experts often use terms like ________ to describe an organization in which autonomous business units operate with their own agendas and a minimum of horizontal interdependence

A) sprinklers B) fountains C) chimneys D) skyscrapers E) towers