Customers whose complaints are resolved quickly are no more likely to buy from the same company again than are customers whose complaints are resolved slowly

Which of the following is not one of Francis Bacon's "ways to enrich:"

a. "Parsimony" b. "Being the first in an invention" c. "Ordinary trades and vocations" d. "Left to an heir" e. None of the above

Which of the following is not classified among the operating activities in a statement of cash flows?

A. Payment of interest on a bank loan. B. Payment of the principal amount owed on a bank loan. C. Payment of an account payable to a merchandise supplier. D. Payment of income taxes.