Which of the following events does not require service recovery?
A. A patient being left in an exam room for an extended period of time
B. A patient being skipped in line of appointment time
C. A patient missing his appointment because he arrived too late
D. A patient not being notified of physician illness and needing to reschedule
C.A patient missing hisappointment because he arrived too late
Health Professions
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________ It is a good idea to fill an office with people who are of similar personality types and leadership styles
Indicate whether the statement is true or false
Health Professions
An optimum result of HLA compatibility is based on which of the following matches between the donor and the recipient?
a. Class I and class II antigens b. HLA-A and HLA-B antigens c. HLA-DR, HLA-DP, and HLA-DQ d. HLA-A, HLA-B, and HLA-DR
Health Professions