Which of the following was directly influenced by Herzberg's two-factor theory?
A) Maslow's hierarchy of needs
B) the job characteristics model
C) McClelland's three-needs theory
D) expectancy theory
Answer: B
Explanation: Herzberg's work on job satisfaction stimulated many researchers to focus on job design. The most important work to stem from Herzberg's work is the job characteristics model, or JCM, developed by Hackman and Oldham, which identified the core dimensions in jobs that people valued. This makes "the job characteristics model" the correct response and eliminates the work of Maslow, McClelland, and Vroom (expectancy theory) as correct choices.
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