Experience with cross-functional teams has been difficult for many firms due to ________

A) poor communication skills
B) lack of quality training
C) increasing redundancy
D) differing corporate goals
E) increasing inflexibility

A

Business

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The FTC has adopted a three-day cooling-off rule to give special protection to ________

A) customers who purchased because of deceptive advertising B) customers who purchased because of bait-and-switch tactics C) customers who were not seeking a product D) resellers who do not receive proportionately equal treatment from manufacturers E) resellers who are not covered by the Robinson-Patnam Act

Business

Under which of the following arrangements is an employee not required to join or financially contribute to a union?

A) closed shop B) agency shop C) union shop D) open shop

Business