What is the relationship between quality and ethics?
What will be an ideal response?
Quality is not only good business, it is also good ethics. It is unethical to ship defective products knowingly to a customer. Reliable products and low defect rates reflect an ethical approach of management's care for its customers.
Companies focusing on their customers often develop a set of ethics that includes valuing employees. This is reflected in education, training, health, wellness, and compensation programs that show empathy for the employees. Increasingly, environmental friendliness is seen as an ethical concern.
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In most cases, a point-of-purchase display has ________ to capture a customer's attention
A) three-tenths of a second B) one second C) three seconds D) five seconds
The government's role in encouraging the policy set forth by the Pollution Prevention Act of 1990 is one of providing a(n) "________" as opposed to the "________" of direct end-pipe regulations
A) end; means B) carrot; stick C) recommendation; mandate D) path; destination