Virtuality is the degree to which member engage in group flight

Students, who sit in class, maintain eye contact with the teacher, and frequently provide minimal encouragers, yet think about what they are going to have for lunch, are illustrating which form of nonlistening?

A) pseudolistening B) monopolizing C) selective listening D) defensive listening E) literal listening

Widely held beliefs or generalizations about a group of people are known as ________.

A. ethnocentrism B. discrimination C. stereotypes D. prejudice