All of the following are associated with competent conversational skills EXCEPT
a. asking questions about the environment.
b. crediting the source of ideas.
c. maintaining conversational coherence.
d. speaking at length about minutiae unrelated to the topic of discussion.
e . indicating closure with "exit lines."
d
Communication & Mass Media
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Clarifying your goals in a conflict is what really matters; it is better to let your partner manage
his or her own goals. Indicate whether the statement is true or false
Communication & Mass Media
In which one of the following situations is the problem-solution pattern a bad choice?
A. when listeners already accept your solution B. when listeners do not realize the seriousness of a problem C. when listeners do not realize the existence of a particular problem
Communication & Mass Media