Stephanie knew from the moment she walked into the presentation that she would like what the speaker had to say because he had on a great suit and tie. From this, you can say that Stephanie has __________.

The evaluation stage of listening can be made more effective by resisting evaluation until you fully

understand the speaker's viewpoint. Indicate whether the statement is true or false

The process of interpreting and evaluating another person's message is called

a. deciphering. b. decoding. c. defracting. d. denoting