The concept of ________ means that clean data can be entered once and then reused across all applications

In determining whether travel expenses are deductible, a general rule is that if a person is reassigned for an indefinite period, the individual's tax home shifts to the new location and travel expenses are not deductible.

a. true b. false

A study conducted at a medical billing operation found that the most effective way of dealing with customer complaints was to attempt to change the caller's emotional response rather than deal directly with the problem

Indicate whether the statement is true or false.