________ distractions, such as a noisy environment or a hearing impairment, present barriers to listening

During the _____ step of the systematic group problem-solving method, you might ask questions such as “what must the solution achieve?” or “are there any factors that might limit the choice of solutions?”

a. identify and define a problem b. analyze the problem c. determine criteria for judging solutions d. generate a host of solutions

A ________ is a comparison between two things that are fundamentally different but that share a common feature.

A. figurative analogy B. paraphrase C. contrast D. literal analogy