Human factors professionals use research to help understand the best way to ______.

Based on trait theorists' response to Mischel's critique, how

would you expect Donovan's prejudiced attitude toward Latinos to impact his behavior as a waiter at a restaurant? A) His general attitude will have no direct impact on his behavior. B) If one looks at his aggregated behaviors, they will see a relationship between his attitude and his behavior. C) His behavior will be the opposite of his attitude because of the training he received in appreciating diversity. D) If one looks at his aggregated behaviors, they will not see a relationship between his attitude and his behavior.

In which social institution does this vignette occur?

Jean's best friend, Janet, recently got promoted to a management position in the company where they both work. The new job is associated with more pay and prestige. Jean notices that Janet is spending more of her time, on and off the job, with her friends in management. Over dinner, Janet confides in Jean that she is really perturbed by the poor behavior of her former coworkers, that they have bad attitudes on the job, and that she doesn't know how to handle them now that she is their supervisor. Jean and Janet continue to be friends but they don't interact as much at work any more. A) economy and work B) politics C) family D) religion