If you want to change audience members' opinions or behaviors, you need to understand why they resist the change

Steven is working on becoming more knowledgeable and skillful in his communication with

others. Which course goal is he working to achieve? A. Becoming a better critical thinker B. Becoming a more confident communicator C. Becoming a more competent communicator D. Becoming a more informed citizen in a democracy

In presentation speaking, critical thinking is entrusted to

a. the speaker only. b. the listener only. c. both the speaker and the listener. d. the channel only. e. the message only.