Referring to Exhibit 5-1, what was the cash collected from customers by Cartell Paper Products in 2012?

In the worksheet, the adjusted balance of the Service Revenue account appears in the credit column of the income statement

Indicate whether the statement is true or false

Barry wants to be an effective team leader. He is therefore well advised to

A) interact frequently with team members. B) micromanage a little every day. C) have members downplay each other's accomplishments. D) form in-groups and out-groups.