What is drill-down capability?

A. Involves the aggregation of information and features simple roll-ups to complex groupings
of interrelated information
B. The ability to look at information from different perspectives
C. Enables users to get details, and details of details, of information
D. Finds the inputs necessary to achieve a goal such as a desired level of output

Ans: C. Enables users to get details, and details of details, of information

Business

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a. true b. false

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Customer information in a CRM system should be constantly updated

Indicate whether the statement is true or false

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