Which term represents a set of tasks or activities that produce desired outcomes?

a. Business Process
b. Trigger
c. Outcome
d. Enterprise Resource Planning
e. None of the above

Answer: a. Business Process

Business

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Brand equity is essentially the same as brand valuation

Indicate whether the statement is true or false

Business

Leaders shape the culture of their organization through all but one of the following:

a. role modeling b. the reward system c. market research d. hiring decisions related to employees and other managers and leaders

Business