Around 1920, the beginning of the ________ era of public relations, PR companies began talking to people and listening to them when they talked back-in other words, representing their various publics to their clients, just as they represented their clients to those publics.

A. propaganda-publicity stage
B. modern technological era
C. early two-way communication
D. early public relations

Answer: C

Communication & Mass Media

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Myra spoke with Keely about her feelings on a new project. When Myra finished speaking, Keely said: "So what I hear you saying is that you feel unqualified to work on this project and that you would rather work on Project B

Is this right?" Keely is practicing which of the following? A. Paraphrasing B. Active listening C. Role playing D. A and B

Communication & Mass Media

The Decision Tree process approaches decision making with a set of questions designed to determine the scope of participation necessary for a given decision

Indicate whether this statement is true or false.

Communication & Mass Media