The step that follows preapproach in the creative selling process is ________

Another way Numi Organic Tea identifies potential customers is through what they want from the product; they are looking for organic, fair-trade, premium quality tea, according to the video. What type of market segmentation is used to identify customers in this way?

a. Geographic segmentation b. Demographic segmentation c. Benefit segmentation d. Usage-rate segmentation

Ted purchased a speedboat costing $15,800 by taking out an installment loan. He made a down payment of $4,000 and financed the balance for 36 months. If the payments are $383.53 each month, find the APR using Table 13-1

A) 8.50% B) 10.00% C) 10.50% D) 10.75%