Health care workers and their supervisors have a legal duty to keep records, documentation, and laboratory test results _______________

When the workers' compensation policy is NOT a managed care plan, fees for services are based on:

capitation rates. charge-based fees. the Medicare Fee Schedule. usual and customary charges.

If an insurance contract specifies that precertification is necessary for an inpatient procedure, what can happen if this step falls through the cracks?

a. The patient may have to give back the supplies from the procedure. b. The insurance company may only pay a portion of the procedure or nothing. c. The insurance company will pay anyway. d. The insurance company will issue a warning letter.