When there is enormous pressure for group members to conform, a disruptive member can help the group by not conforming to group norms

James, Matt, Karla, and Ann meet to discuss how they will put together their class presentation on a communication theory. Ann expresses concern because she feels the presentation is not equally distributed among group members

James quickly dismisses her concern without further discussion. James would be advised to remember which of the following functions of effective group members? a. Identify a clear, elevating goal b. Develop options c. Develop sensitivity toward others d. Gather and use information effectively

Oral communication skills are in high demand in the work place.

Answer the following statement true (T) or false (F)