Which of the following processes focuses on the entire customer order process and operates across functional departments?

A. Order to delivery process
B. Customer billing process
C. Customer loan process
D. All of the above

Answer: A. Order to delivery process

Business

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Ikea original began by selling what item?

A. fish B. vegetables C. wood D. coal

Business

A researcher may be interested in seeing how shoppers behave when exposed to a promotional display in a supermarket rather than knowing what they think about the display

In this case, the researcher would want to observe the behavior of the shoppers. What form would the researcher use? A) questionnaire B) observation form C) behavior form D) permanent record E) survey

Business