In most cases, you should try to keep a ceremonial

Heidi began to organize the information in her outline by grouping key information of equal

importance and then placing those points into successive levels on her outline. What strategy was Heidi using? A. Subordination B. Coordination C. Organization D. Prioritization

While Samantha, a manager at Organization ABC, was on a business trip out of state, she sent a number of her employees email. She sent Dawn an email concerning Dawn's poor performance on the job and the possibility that she might be fired

Why might this action be a poor reflection on Samantha's communication skills as a manager? A. Samantha should never fire anyone. B. Using email as the channel of communication was inappropriate because it is too impersonal and does not allow for immediate feedback on such an important issue. C. Samantha probably does not understand what kinds of limitations her employees face because she is not a direct participant in her subordinates work. D. Email should not be used within an organization for anything besides personal use.