Explain the following statement: "It is important to keep in mind that ensuring a person's freedom to express her or his ideas does not imply agreement with those ideas. You can disagree entirely with the message but still support the speaker's right to express it."

A number of speaker mannerisms can distract the listener and thus obstruct the listening process. Some of those distracting habits include:

A. Speaking too loudly or too softly, too quickly or too slowly B. Irrelevant pacing C. Avoiding eye contact D. Using mistimed, inappropriate, too few, or ineffective gestures E. All the above

Answer the following statement(s) true (T) or false (F)

1. Manuscript delivery involves having the entire presentation written out in front of you when you speak. 2. Extemporaneous delivery refers to delivering a presentation without the use of a manuscript or any notes whatsoever. 3. Memorized delivery is generally recommended as the way to achieve a natural, conversational delivery. 4. Goodwill is one of the primary dimensions of credibility.