Hermina listened politely to a speech on zoos, but she became angry when the speaker argued for abolition of all zoos. For the rest of the speech, she tuned him out and planned counter-arguments to throw at him during the question-and-answer period. What listening mistake is she making?

A. failing to prepare
B. rationalizing
C. failing to control emotions
D. giving in to distractions

Answer: C

Communication & Mass Media

You might also like to view...

Which of the following best describes signposts?

A. Brief statements used to show what the speaker will discuss next B. Brief statements used to review what the speaker has just discussed, before moving on to the next point C. Words or phrases that indicate the speaker is leaving one point and moving on to another point D. Words or phrases that signal the next point to be made

Communication & Mass Media

What are some of the factors to be considered in evaluation of an interview?

What will be an ideal response?

Communication & Mass Media