When the audience does not care about the outcomes, using a combination of ________ can help lessen negative reactions to the feeling that one is dictating outcomes
A) ingratiation and personal appeals
B) pressure and exchange
C) legitimacy and ingratiation
D) exchange and rational persuasion
E) inspirational appeals and consultation
C
Explanation: C) Using both ingratiation and legitimacy can lessen negative reactions to one's appearing to dictate outcomes, but only when the audience does not really care about the outcome of a decision process or the policy is routine.
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Indicate whether the statement is true or false.
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Fill in the blank(s) with correct word