Devauris did not want to take on another Saturday shift, but he did not want to cause trouble with his supervisor, so he said yes. This is an example of the collaborating conflict style

The __________ is the source of the speech message

a. speaker b. interpreter c. context d. listener

Terry is not contributing much to the discussion in his training session. What recommendations are offered by your text?

a. Call on Terry for more input. b. Make Terry aware if his input is incorrect. c. Wait for Terry to indicate that he would like to make a contribution. d. Assign seating to trainees.