List eight techniques for courteous use of the telephone
(1) Prepare yourself in advance by knowing what questions you want to ask and what information you want to provide before you dial the number. (2) Speak clearly and maintain a positive frame of mind. (3) Speak at a moderate volume. (4) Introduce yourself and ask to "please" speak with the appropriate person. (5) Always thank the person answering the phone for transferring your call, taking a message, or providing information. (6) Ask if you may follow up the telephone call by presenting the company or client with your resume and/or filling out an employment application. (7) Always thank the listener for his or her time. (8) When receiving telephone calls, always answer in a courteous and professional tone.
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A young male with a seizure history is postictal in his bed. His airway is patent, breathing labored and forced, and radial pulse strong and fast. Vital signs are pulse 140, respirations 20, blood pressure 158/92 mmHg, and SpO2 96% on room air. At this time, what action would be most appropriate?
A) Provide high-concentration oxygen. B) Insert an oropharyngeal airway. C) Start positive pressure ventilation. D) Place in a side-lying position.
Some insurance carriers perceive automatic rebilling after 30 days to be aggressive and a:
requirement. fraudulent practice. sign of error on the part of the physician's office. recommended practice.