The EPS denominator for basic EPS is based on the weighted-average of common shares outstanding during the year

If you plan to grant a claim made by a customer who is clearly at fault,

A) pinpoint the customer's shortcomings to discourage future mistakes. B) discourage future mistakes without insulting the customer. C) scold the customer to discourage future mistakes. D) post the situation on social media to discourage future mistakes. E) tell the customer he or she is lucky you are granting the claim.

When using a wiki to do collaborative writing, each user should be encouraged to improve all members work

Indicate whether the statement is true or false.