Mikhail learns that women are associated with greater emotional expressiveness. “But my mom is a doctor who deals with difficult cases all the time, and she’s always stoic at work,” he thinks. Mikhail’s mother is representing the effect of ______ on emotional expression.

a. gender norms
b. social role
c. emotional intensity
d. emotional contagion

b. social role

Communication & Mass Media

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Most professors have _____ power because they have considerable knowledge in their subject area

A) legitimate B) referent C) reward D) expert

Communication & Mass Media

Smart speakers operate by ______.

A. typing commands into them using a wireless keyboard B. predicting what you want to hear based on your smartphone’s browser history C. hand signals D. giving them spoken commands

Communication & Mass Media