A technique that helps employees deal with change that includes them in the decision-making process is ________
A) education and communication
B) negotiation
C) participation
D) coercion
Answer: C
Explanation: Education and communication focus on using logic and facts to reduce resistance to change. Negotiation uses bargaining to reduce resistance to change. Coercion uses arm-twisting and threats to reduce resistance to change. Participation is the only choice that deals with decision making, so that is the correct response for this question.
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The collapse of the fixed exchange rate system has been traced to the:
A. U.S. macroeconomic policy package of 1965-1968. B. inflexibility of the fixed exchange rate system that led to high unemployment. C. Marshall Plan, under which the United States lent money heavily to European nations. D. failure of the International Monetary Fund to impose monetary discipline. E. increased taxes in the United States to finance its welfare programs.
The U.S. differs from other countries in terms of strategic values. In Japan, for example:
A) radical change is encouraged, not resisted. B) stockholders have priority when considering the impact of change. C) while done, competition is rarely talked about or expressed in strategic plans. D) women hold more positions of authority, especially at the level of CEO.