A example of a high-power distance culture is:

Annamarie's new job is so stressful that she starts smoking again, even though she had quit smoking several months ago. This is a(n) _____ symptom of stress.

Fill in the blank(s) with the appropriate word(s).

Which of the following is true due primarily to the inseparability of services?

A) Customers have to rely on reassuring physical cues that indicate quality service. B) Service businesses cannot promise the same experience with every service encounter. C) A service is produced and consumed at the same time. D) It is impossible for service businesses to exactly match supply with demand. E) It is difficult for service businesses to live up to guarantees.