Compare and contrast the differences between human relations theory and human resource theory. Pay particular attention to what Miles described as the greatest difference

What will be an ideal response?

Miles suggested that the greatest difference between human relations and
human resources is the relationship between employee satisfaction and performance. In
human relations theory, increased satisfaction is a direct result of increased participation
in the decision-making process. The eventual outcome of increased satisfaction in this
model is greater compliance with authority. Human resources, by contrast, suggests that
satisfaction is not necessarily a direct result of participation but is instead a derivative of
the improved decision making and self-control that results from effective, genuine
participation. With this gain, the cycle feeds itself again, and improved satisfaction and morale contribute back to improved decision making and control.