During the Acquisition and Development stage of the ERP life cycle, the data team works on multiplying data from the old system to the new one

A quality circle holds a brainstorming session and attempts to identify the factors responsible for flaws in a product. Which tool do you suggest they use to organize their findings?

A) Ishikawa diagram B) Pareto chart C) flowchart D) control charts E) activity chart

According to Mintzberg, which of the following management roles is categorized as a decisional role?

A) disturbance-handler B) spokesperson C) monitor D) leader E) figurehead