Why is it important for managers to address workplace negativity as soon as possible?
A) It shows managers care about employees without having to resolve the issue.
B) To limit the sense of community an employee feels when they are allowed to vent frustrations.
C) To eliminate hopeless feelings about the future.
D) To eliminate fear as a motivator.
E) It demonstrates that managers care about the emotional health of employees.
Answer: E
Explanation: Jumping on a problem quickly can have a double positive impact: It solves the problem, and it demonstrates to everyone that managers care about the emotional health of the workforce.
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Indicate whether the statement is true or false.
The managers of Alfredo's Pizza, a popular pizzeria in New York City, have been increasingly encouraging senior citizens to visit the pizzeria's numerous outlets spread across the city
Anticipating a rise in the population of senior citizens in the area, the management of Alfredo's Pizza is seeking to tap into this promising segment that consists of retired, affluent consumers. In this instance, the managers of Alfredo's Pizza are anticipating company growth through ________. A) market development B) product development C) mass customization D) niche marketing E) product differentiation