As your textbook explains, focusing on a speaker's delivery and personal appearance is an excellent way to strengthen your listening skills.

Amina is always conscious about the message she wants to share with her fellow workers or senior managers. She believes that the accurate exchange of information affects her performance and improves business operations

Hence, while communicating with people, she ensures that her message is precise and does not lead to misinterpretations or influence the other individual's perceptions negatively. In this scenario, which term best describes Amina's action? a) Descriptive message b) Valuing diversity c) Personal development d) Active listening

In order to help audiences keep track of your ideas, put a ________________ in boldface type at the top of your list.

Fill in the blank(s) with the appropriate word(s).