Which of the following will NOT increase the resistance to organizational change?
A) groupthink
B) escalation of commitment
C) weak organizational norms
D) group cohesiveness
C
Business
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The two ends of the customer satisfaction/loyalty relationship are terrorist and apostle
Indicate whether the statement is true or false
Business
Refer to Additional Case 4.2. Which manager would most likely agree with the universal concept of management?
A) Mercedes B) Paul C) Ana D) Rahkim
Business