What includes all the forces that affect a company's ability to do business?

Which of the following statements about how personal, organizational and environmental variables relate to the model of sales performance is true?

A. These variables have little or no effect on sales performance B. There appears to be no relationship among personal and organizational variables and role perceptions C. Environmental variables have been more widely studied than personal or organizational variables D. Overall, many questions concerning how personal, organizational and environmental variables affect sales performance remain unanswered E. Motivation is unrelated to personal variables

A broker may be entitled to a commission in the event that the sale does not close if the problem was caused by the

a. Seller. b. Buyer. c. Bank. d. Title Company.