A misrepresentation is an inaccurate statement that is:
A) A written term of a contract.
B) Made after a contract has been made.
C) Always made by a person clearly knowing that it is false.
D) Made before a contact and written down as part of the contract terms.
E) Made about a key term that induced the contract
E
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Which of the following is an example of an organization's customer-related objective?
A) maintaining positive cash flow to survive double -dip recession B) increasing preference of our brand over brand Z, for target market X, from 22% to 33% by end of calendar year C) increasing the portion of the market controlled in new market Y from 0% to 12% within one year D) improving recommendations rate from 40% to 75% of customers surveyed, by end of year
Financial performance measures are known as lag indicators. A lag indicator is a performance measure that predicts future performance
Indicate whether the statement is true or false